Terms And Conditions

Last Updated: 26/12/24

1. Introduction

Welcome to Frostec Solar Powers Pvt. Ltd (“Company,” “we,” “us,” or “our“). These টার্মস ও কন্ডিশনস (“Terms“) govern your use of our website located at www.frostecsolar.com (“Site“) and the services we provide through the Site. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Site and services.

2. Definitions

  • “সার্ভিস” refer to all solar installation, maintenance, and repair services offered by Frostec Solar Powers Pvt. Ltd.
  • “User”, “You”, and “Your” refer to any individual or entity accessing or using the Site and সার্ভিস.
  • “Content” includes all text, graphics, images, and other material on the Site.

3. Use of the Site

3.1 Eligibility

You must be at least 18 years old to use our সার্ভিস. By using our Site, you represent and warrant that you meet this age requirement.

3.2 License to Use the Site

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal and commercial purposes in accordance with these Terms. This license does not allow you to:

  • Modify, copy, or distribute any part of the Site.
  • Use any automated systems to access the Site.
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without express written permission.

3.3 Prohibited Activities

You agree not to engage in any of the following activities:

  • Violations of Law: Using the Site in violation of any applicable local, national, or international laws or regulations.
  • Infringement: Infringing upon our intellectual property rights or those of others.
  • Disruption: Interfering with the operation of the Site or the সার্ভিস.
  • Data Harvesting: Collecting or storing personal data of other users.
  • Malware: Introducing viruses or other malicious code to the Site.

4. সার্ভিস

4.1 Service Description

Frostec Solar Powers Pvt. Ltd provides comprehensive solar solutions, including:

  • Solar Installation: Designing and installing solar photovoltaic (PV) systems for residential, commercial, and industrial properties.
  • Maintenance সার্ভিস: Regular maintenance to ensure optimal performance of solar systems.
  • Repair সার্ভিস: Prompt repair of any issues affecting the functionality of solar installations.
  • Consultation: Expert advice on solar energy solutions tailored to your needs.

4.2 Service Terms

  • Quotes and Agreements: All service quotes provided are subject to change based on site assessments and final agreements.
  • Service Scheduling: সার্ভিস will be scheduled based on availability and mutual agreement between the Company and the User.
  • Payment Terms: Payment terms and schedules will be outlined in the service agreement provided separately.

5. Intellectual Property

All Content on the Site, including but not limited to text, graphics, logos, and images, is the property of Frostec Solar Powers Pvt. Ltd or its content suppliers and is protected by international copyright laws. Unauthorized use of any Content is strictly prohibited.

6. প্রাইভেসি পলিসি

Your privacy is important to us. Please refer to our প্রাইভেসি পলিসি for information on how we collect, use, and protect your personal data.

7. Disclaimers and Limitation of Liability

7.1 Disclaimers

  • “As Is” Basis: The Site and সার্ভিস are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.
  • No Guarantee of Accuracy: We do not guarantee the accuracy, completeness, or reliability of any Content on the Site.
  • Third-Party Links: The Site may contain links to third-party websites. We are not responsible for the content or practices of these sites.

7.2 Limitation of Liability

To the fullest extent permitted by law, Frostec Solar Powers Pvt. Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or সার্ভিস.

8. Indemnification

You agree to indemnify, defend, and hold harmless Frostec Solar Powers Pvt. Ltd, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site and সার্ভিস.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site and সার্ভিস shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site and সার্ভিস after any revisions become effective, you agree to be bound by the revised Terms.

11. Termination

We may terminate or suspend your access to the Site and সার্ভিস immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Site and সার্ভিস will immediately cease. If you wish to terminate your account, you may simply discontinue using the Site and সার্ভিস.

12. Contact Us

If you have any questions about these Terms, please contact us:

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and Frostec Solar Powers Pvt. Ltd regarding your use of the Site and সার্ভিস and supersede all prior agreements, understandings, and representations.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions will be deleted without affecting the remaining provisions herein.

13.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Frostec Solar Powers Pvt. Ltd’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

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